WE THINK OF OUR CUSTOMERS IN EVERY PIECE OF TECHNOLOGY WE BUILD. IF YOU HAVE ANY FURTHER QUESTIONS, COMMENTS, OR SUGGESTIONS, PLEASE DON’T HESITATE TO CONTACT US.

If you have installation, technical or troubleshooting questions please contact us at SUPPORT.

Frequently Asked Questions

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  • I installed the unit on the motorcycle and nothing lights up.

    You might be missing the 1 amp fuse in the fuse holder. Install the fuse that comes as part of the installation kit in the fuse holder on the red ignition-on power wire.

  • The directional lights are inverted.

    The blue and yellow leads from the motorcycle transceiver unit were reversed upon installation on the motorcycle.

  • My batteries are only lasting about a week and a half. Is that normal?

    Customers have reported on average about two months worth of battery usage. Police units have reported about 4 weeks of battery usage and they are heavy users. If you find your battery not lasting more than a week or two we suggest updating the firmware on the helmet unit by going to the support page and downloading the latest version. Follow the instructions for Android or iOS to do the update.